Blackbaud AI
AI you can trust.
Built for social impact.
Turn sector‑specific data and intelligence into measurable growth, smarter decisions, and better workdays.
Generic AI doesn’t drive growth.
Only 33% of nonprofit professionals say AI is helping them raise more money.*
AI that understands social impact work does.
Billions of untapped revenue potential identified with Blackbaud AI.
What can your team do with AI built for social impact?
Raise More
Drive revenue with insights powered by the world’s largest philanthropic dataset.
Connect More
Connect funding from donation to disbursement for true end-to-end visibility.
Engage More
Build meaningful relationships with agentic AI to drive personalized outreach at scale.
Blackbaud can take us to the next level with Blackbaud AI and move us into our next chapter of growth and impact.”
Geri Meyer
CFO & COO
Jim Pattison Children’s Hospital Foundation
Move Your Mission Forward with AI Built for Impact
Disconnected, generic AI slows teams down. Blackbaud AI starts with trusted, sector-specific data, enriches it with deep expert context, and supports you within your everyday workflows.
Unlock the Power of the Sector’s Richest Data
Blackbaud AI is built on the world’s largest philanthropic dataset, integrating behavioral, giving, benchmarking, and operational data within a secure, enterprise grade environment.
Turn Expertise into Actionable Intelligence
We apply decades of domain expertise and sector best practices to add context to data, so insights reflect real-world giving behavior, donor engagement patterns, and goals that matter most to your mission.
Accelerate Workflows with Embedded AI
From content generation and intelligent assistance to agentic capabilities, we embed AI across Blackbaud solutions to help teams work faster, make smarter decisions, and move their missions forward with confidence.
Innovate on a Foundation of Security and Trust
Blackbaud AI is built responsibly, with security and risk management embedded from the start, aligned with recognized frameworks such as OWASP, the CSA AI Control Matrix, and the NIST AI Risk Management Framework.
Inside the AI Engine Powering Impact
CEO, Mike Gianoni, shares a leadership view on how Blackbaud is building a trusted AI engine that connects proprietary data and context to move social impact work forward.
Donor Prospecting and Cultivation
Identify high‑value prospects, personalize outreach, and proactively steward at‑risk supporters to grow and retain a stronger donor portfolio.
Nonprofit Financial Reconciliation
Reduce errors and speed month-end close with faster, more accurate matching and validation of financial data.
Online Giving
Optimize donation forms and automate dynamic asks to achieve higher conversion rates and larger online gifts.
Education
Streamline administrative work, enrich learning, and uncover insights that help educators connect with students and families more effectively.
Corporate Impact and CSR
Match employees with the most meaningful giving and volunteering opportunities and scale program management with rich impact reporting.
Grantmaking and Awards
Accelerate application review, surface key insights, and support more consistent, equitable funding decisions.
Identity Resolution
Unify, convert, and integrate constituent data across systems to improve data management and fundraising.
Powerful Insights, Grounded in Your Reality
Safely turn rich, contextual sector data and your organization’s data into predictive insights and recommendations within your Blackbaud solutions.
Spot opportunities, risks, and trends faster and act with confidence.
Guided Actions, Right When You Need Them
Get in‑the‑moment insights and guidance with natural‑language assistance.
Ask questions, surface answers, and take action without having to dig through reports or switch tools.
Optimized Workflows, Built for How You Work
Streamline complex work with embedded intelligence.
Automate tasks, accelerate reporting, and help teams communicate and follow up more effectively, so you save time for the work that matters most.
Powerful Insights, Grounded in Your Reality
Safely turn rich, contextual sector data and your organization’s data into predictive insights and recommendations within your Blackbaud solutions.
Spot opportunities, risks, and trends faster and act with confidence.
Guided Actions, Right When You Need Them
Get in‑the‑moment insights and guidance with natural‑language assistance.
Ask questions, surface answers, and take action without having to dig through reports or switch tools.
Optimized Workflows, Built for How You Work
Streamline complex work with embedded intelligence.
Automate tasks, accelerate reporting, and help teams communicate and follow up more effectively, so you save time for the work that matters most.
We really can’t do without
the AI chat and the action strategy capabilities within Raiser’s Edge NXT.”Moriah Bass
Development Manager
Burke Rehabilitation
Agentic AI for Social Impact
Agents for Good™
Expand your team’s capacity with autonomous, responsible AI that streamlines complex work and drives mission-critical results.
Agents for Good™ are virtual teammates that handle high-value fundraising and engagement tasks you can’t get to today, so your team can stay focused on the strategic, relationship-driven work that matters most.
Powering Progress for High-Impact Organizations
AI for Social Impact Certification
Take free AI courses designed specifically for mission-driven organizations and created by experts from across the sector. Get started with the first course and build the foundational AI knowledge you need to navigate and apply AI effectively.
The AI Effectiveness Gap
Explore our new research from the Blackbaud Institute to understand why AI impact varies—and what separates experimentation from real results across the social impact sector.
bbcon 2026: Where Learning Meets Impact
Join thousands of changemakers to explore what’s next for AI and innovation in the social impact sector. Experience inspiring keynotes, expert-led sessions, and hands-on learning designed to help you turn insight into action across Blackbaud’s solutions.
AI Explorers Group
Join the AI Explorers group in the Blackbaud Community to connect with peers, share best practices, and learn how other organizations are using AI to drive impact.
Ready to fuel more progress with Blackbaud AI?
Unlike generic AI, Blackbaud AI learns from patterns, relationships, and outcomes unique to the social impact sector—powered by the world’s largest philanthropic dataset and decades of domain expertise.
It’s embedded directly into Blackbaud solutions, so teams can act on insights in the moment without switching tools or adding complexity.
And unlike AI trained on data from the open web, we do not train our models on your data, helping organizations protect sensitive information.
Built with security, privacy, and governance as a foundation, Blackbaud AI is designed for the trust-critical environments where social impact work happens.
Blackbaud uses a range of AI models and techniques, selecting and updating them over time to ensure we’re using the best approach for each use case, from natural language processing to machine learning and more.
Importantly, when you use Blackbaud AI, your data stays private to your organization. We do not train models on your data, and your prompts and outputs do not flow into publicly accessible tools or shared models.
For generative AI capabilities today, Blackbaud leverages models from OpenAI, enriched with Blackbaud-specific context and insights to make outputs more relevant for social impact work.
As the AI landscape evolves, we continuously evaluate and update the models we use to ensure customers benefit from the most effective and responsible capabilities.
No. We do not use customer data to train AI models. Customer data remains under customer ownership and control.
Blackbaud’s AI-enabled capabilities use data only as needed to deliver their intended purpose. Customer data and AI-generated outputs are protected by the same access, retention, and deletion controls that apply across Blackbaud solutions.
Additional details are available in the Blackbaud AI Terms and Conditions and Trust Center.
Blackbaud embeds security and risk management into AI development by following industry-recognized frameworks, such as OWASP, the CSA AI Control Matrix, and the NIST AI Risk Management Framework.
Our broader security program is supported by SOC 1, SOC 2, PCI DSS, and HIPAA certifications, along with continuous monitoring to safeguard sensitive data.
We also provide 24/7 monitoring and implement proactive threat defense measures to safeguard customer and donor information.
You can learn more about our data security programs in our Trust Center.